FAQ's 

Answers to commonly asked questions...

FAQ's

Frequently asked questions and answers...

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Facilities / Rates

Details on the A & B marina facilites. Amenities, detailed pricing and everything we offer...

Approach / Docking

Details on how to get to us, slip locations and how to safely dock once you are in the bight....

Events

This is Key West and there is always something going on....

Photo Gallery

This is a collection of images from the marina and around town....

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GATEWAY TO CUBA

  • In-slip pump-out now available!
  • Located in the heart of Old Town Key West!
  • In-slip pump-out now available!
  • Best price on diesel fuel in Key West!
  • Walking distance to almost everything!
  • Fine dining, snacks and nightlife at you doorstep!
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Frequently Asked Questions

  1. Do you have a swimming pool ?
  2. How far are you from downtown ?
  3. What is check in and check out time ?
  4. What are the Marina hours ?
  5. What are the fuel dock hours and do you sell gas ?
  6. Do you have security on the premises ?
  7. Are there any good places to eat ?
  8. Do you have a local cab company ?
  9. Can I send or receive mail / packages while there ?
  10. Can I grill on the dock ?
  11. What kind of power is available and how is it billed ?
  12. Do you offer cable or Wi-Fi ?
  13. Are there any laundry facilities available ?
  14. Can you send me my bill electronically if I leave after hours ?
  15. Do you provide year around dockage ?
  16. Can I reserve a particular spot at the Marina ?
  17. What are the fish that you see in the Marina ?
  18. Can we fish from the docks ?
  19. Do you have showers / restrooms available ?
  20. Is there somewhere to keep our bikes ?
  21. Can we party on the dock ?

Do you have a swimming pool ?

  • Unfortunately no. However, we do offer several other amenities on site and there is public pool within walking distance.
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How far are you from downtown ?

  • We are located in the heart of Old Town and only 2 blocks from the world famous Duval Street.
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What is check in and check out time ?

  • Our check in / check out time is 12:00 Noon. If you are departing, we ask that you moved out of the slip by this time to allow for ariving guests as we frequently have the slip booked again.
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What are the Marina hours ?

  • We are staffed from 6:00am until 6:00pm 7 days a week including holidays.
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What are the fuel dock hours and do you sell gas ?

  • We are available for fueling from 6:00am until 5:30pm daily. No, we do not sell gas, only diesel fuel.
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Do you have security on the premises ?

  • No, we do not provide after hours security. We have had a very low incident rate over the years but we would recommend that you not leave valuable items on your back deck unattended overnight.
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Are there any good places to eat ?

  • Ask any of our staff and we'll be happy to recommend several local favorites around town.
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Do you have a local cab company ?

  • Yes, you can reach them at 305-296-6666
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Can I send or receive mail / packages while there ?

  • Absolutely. Any outgoing postal mail just bring to the Dock Master's office and we'll make sure it gets added to the daily mail pickup. Any packages we can help you with several different options depending on the size and the carrier. If you are receiving a package, please be sure to include your vessel name and slip number on the label.
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Can I grill on the dock ?

  • Yes, we ask that you please take necessary precautions to be safe (this is a congested area) and that you clean up after yourselves and remove the grill from the dock once it has cooled. You are also allowed to grill on your vessel.
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What kind of power is available and how is it billed ?

  • We provide 30/50/100 amp, single phase and a few 100 amp, 480V 3 phase connections. All electricity is metered and you are billed for actual usage. You are required to provide all necessary connectors and adaptors for your vessel.
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Do you offer cable or Wi-Fi ?

  • Yes, we offer free cable and Wi-Fi for our guests. Cable connections are located on the pedistals with the power and water. We have 3 Wi-Fi antennas located thought the Marina. Stop by the Dock Master's office and we will give you an access code to use during your visit.
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Are there any laundry facilities available ?

  • Yes, we have 2 options. 1) We have a laundry room on property that is free to our guests staying at the Marina. 2) We have a local company that will pick up / deliver your laundry for you (this a charged service by the local provider).
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Can you send me my bill electronically if I leave after hours ?

  • Absolutely. Just be sure that we have your email address on file when you leave.
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Do you provide year around dockage ?

  • No. We can not provide year around docking due to special events that are already booked throught the year. Plus our goal is keep the Marina at 90% transient dockage.
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Can I reserve a particular spot at the Marina ?

  • No, we do not guarantee you a specific location at the Marina. We will reserve a slip, but it could be anywhere in the Marina.
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What are the fish that you see in the Marina ?

  • The larger ones and most common are Tarpon. You might also see Parrot fish, Groupers, Amber Jacks, Snappers and the ocassional Shark or Manatee. Please be aware that engaging the Manatees in any way is a Federal offense. So please help protect them by only taking photographs.
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Can we fish from the docks ?

  • No. We do not allow any fishing anywhere on property. However, if you do go out for a day of fishing, we have a designated cleaning station located on the boardwalk.
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Do you have showers / restrooms available ?

  • Yes, we have private showers and restrooms available to our guests. Please stop by the Dock Master's office to get a key.
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Is there somewhere to keep our bikes ?

  • Yes, We have 3 bike racks. One at either end of the boardwalk and one behind the Dock Master's office in the parking lot. You can also keep them on the back of your boat. We just ask that you do not ride them or store them on the dock.
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Can we party on the dock ?

  • Yes, however, please limit the number of guests and contain the party to your vessel. Music is also allowed at a reasonable volume. If we get a complaint, you will be asked to turn it down. And please respect the other guests that are around you.
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